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Product Owner

  • Location: Kochi-Kerala
  • Department : HYBRIS
  • Minimum Required Experience : 5.0
  • Full Time

Skills

  • JIRA
  • SAP
  • eCommerce
  • Agile Methodology
  • Hybris
  • Magento

Job Summary:

We’re looking for a dynamic Product Owner – eCommerce with expertise in SAP, eCommerce platforms like Hybris, Magento, or similar, data analytics, and third-party integrations. In this role, you’ll collaborate with cross-functional teams to bridge the gap between business needs and technology solutions, leveraging analytics tools to deliver actionable insights and ensuring seamless integration of eCommerce platforms with internal and external systems.

Key Responsibilities:

  • Requirement Gathering & Analysis:
    • Collaborate with business stakeholders to gather functional and technical requirements for eCommerce projects.
    • Document workflows, processes, and system integrations, ensuring alignment with eCommerce platform capabilities.
  • eCommerce Platform Management:
    • Work with development teams to manage and optimize eCommerce platforms like SAP Hybris, Magento, or other similar solutions.
    • Support configuration, customization, and enhancements of eCommerce platforms to meet evolving business needs.
  • SAP Integration:
    • Ensure seamless integration between eCommerce platforms and SAP systems (e.g., SAP S/4HANA, SAP CAR) to support data accuracy, order management, and inventory updates.
    • Identify and resolve integration issues, ensuring smooth data flow across systems.
  • 3rd Party Integrations:
    • Collaborate with external partners to integrate third-party tools and services (e.g., payment gateways, logistics providers, marketing automation, etc.).
    • Troubleshoot and resolve integration challenges, ensuring optimal system performance.
  • Data Analysis & Reporting:
    • Utilize analytics tools to analyze eCommerce performance metrics, build dashboards, and present insights into sales, conversion rates, and customer behavior.
    • Support data-driven decision-making by providing actionable recommendations based on trends and performance analysis.
  • Backlog & Project Management:
    • Break down business requirements into user stories and acceptance criteria, managing the product backlog.
    • Collaborate with product owners, developers, and QA teams to ensure timely delivery of features and enhancements.
  • UAT & Quality Assurance:
    • Assist in User Acceptance Testing (UAT) to validate that eCommerce solutions meet business requirements and maintain high-quality standards.
  • Continuous Improvement:
    • Stay up to date with emerging eCommerce trends, platform updates, and SAP functionalities.
    • Proactively identify opportunities to improve user experience and optimize processes.

Qualifications:

  • Bachelor’s degree in Business, Information Technology, or a related field.
  • 5-7 years of experience as a Product Owner in eCommerce, digital products, or digital transformation projects.
  • Hands-on experience with eCommerce platforms like SAP Hybris, Magento, or similar solutions.
  • Preferred knowledge of SAP systems (e.g., SAP S/4HANA, SAP CAR).
  • Experience in managing third-party integrations with eCommerce platforms.
  • Proficiency in tools such as:
    • Power BI (for data analysis and reporting).
    • Project management tools like JIRA, Confluence, or similar.
  • Understanding of Agile methodologies (Scrum, Kanban).
  • Knowledge of ERP system is a must , preferred SAP.
  • Excellent problem-solving, analytical, and communication skills.

Preferred Skills:

  • Familiarity with API integrations and microservices architecture.
  • Experience in omnichannel eCommerce environments.

Added Values

  • Certifications in Business Analysis (CBAP, CCBA) or Agile frameworks.